Customer Rhythm and Engagement Workshop

What is the customer rhythm and how can it help prevent churn? In this workshop, we will review different techniques to recognise customer behaviour trends, leveraging insights into personalised messaging when engaging with your customers.

Nov 17, 2020
Where View on Map
UK - Online Event
9:00 am - 9:45 am
Join us for this 45 minute workshop that is intended for senior B2C marketers in London and across the UK. The session will begin at 9:00am GMT.
Keynote Speaker
Roni Cohen
Director of Customer Success

Roni directs the Customer Success Team at Optimove UK. She has a knack for finding creative solutions for extreme data challenges and has led some of Optimove’s biggest e-commerce onboarding projects. Roni holds a BSc in Industrial Engineering, specialising in Information Systems.

Past Attendees

Event Information

The 'Customer Rhythm and Engagement' Workshop will show marketing leaders different techniques to recognise customer behaviour trends and help prevent turnover.


The 45-minute session will consist of a presentation from our digital partner, Optimove, followed by an intimate and interactive discussion with the speaker and your peers, as well as the chance to share your day-to-day challenges of reaching and retaining your customers.


From this session, you'll take away:


• Different techniques to recognise behaviour trends

• When and how to engage with your customers

• How to leverage insights into personalised messaging

Show agenda

Check In & Welcome
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Expert Presentations
Customer Rhythm and Engagement - When and How to Engage with Your Customers
Roni Cohen - Optimove
Closing Remarks

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Customer Rhythm and Engagement Workshop
UK - Online Event
Nov 17, 2020
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Deeper Learning

We keep our audience size to less than 50 participants to ensure intimate, fruitful conversations and content that's better tailored to your needs.

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More than 60% of each event is dedicated to knowledge exchange discussions, where your questions and challenges can be addressed by experts.

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Each expert’s presentation lasts no longer than 10 minutes, so you get to the good stuff faster, and learn what you need to quicker.

What our Attendees Say

“Great experts across wide variety of departments and expertise. Loved it”
Revlon, Global Brand Manager
“You guys bring the best in class to one space and allow for 'next big thing' ideas”
Swarovski, Senior Manager
“Half day well spent listening and talking about cutting edge trends in the industry.”
PepsiCo, Senior Marketing Manager
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Diageo, Communications Manager
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COTY, Senior Manager, Influencer Marketing
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Visa, Director of Marketing
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