Customer Rhythm and Engagement Workshop
What is the customer rhythm and how can it help prevent churn? In this workshop, we will review different techniques to recognise customer behaviour trends, leveraging insights into personalised messaging when engaging with your customers.
The 'Customer Rhythm and Engagement' Workshop will show marketing leaders different techniques to recognise customer behaviour trends and help prevent turnover.
The 45-minute session will consist of a presentation from our digital partner, Optimove, followed by an intimate and interactive discussion with the speaker and your peers, as well as the chance to share your day-to-day challenges of reaching and retaining your customers.
From this session, you'll take away:
• Different techniques to recognise behaviour trends
• When and how to engage with your customers
• How to leverage insights into personalised messaging
With thanks to our experts
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