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Customer Engagement Masterclass

Why should you attend

Today’s customer demands that brands engage on his or her own terms. It’s no longer enough to broadcast a message to the masses and expect them to beat a path to your door.

The Customer Engagement Masterclass is a highly efficient, half-day conference designed to help you understand how to engage successfully with the modern consumer.

This interactive event combines rapid-fire presentations with in-depth roundtable discussions. Core topics range from search and content marketing to social, influencer marketing and advertising, with a focus across all these disciplines on data privacy. With more than 60% of the agenda dedicated to roundtable discussions, you can ask the questions that matter to you.

To close the event, a leading brand will give a keynote presentation focused on its own customer engagement journey.

Tue, 29th October 2019
Free to attend


  1. Helena Carre

    EMEA Omnichannel Analytics Lead


    Passion for data and people focus, have worked in digital and analytics in different industries (retail, travel, ecommerce, financial services, consumer goods) and countries (Brazil, UK and Canada). Helena is working now for Kimberly-Clark as the EMEA Omnichannel Analytics Lead.


  1. 13:30 – 14:00

    Registration & Networking

  2. 14:00 – 15:00

    Expert presentations

  3. 15:00 – 17:15

    Roundtable discussions

  4. 17:15 – 17:30


  5. 17:30


Kaitlin Forbes

Ask the Expert

Kaitlin Forbes Product Marketing Specialist StackAdapt

We asked

Combining Native, Video & Display for Campaign Success

Read the response



Century Club
61-63 Shaftesbury Avenue


Latest News


The roundtables are an opportunity to get in-depth consultations from each of the expert speakers, asking the questions that matter to your company.

What are Masterclasses?

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