How to Future-Proof Your Customer Engagement With a Cross-Channel Strategy Workshop
From acquisition to onboarding, retention to loyalty - learn to communicate across channels to create brilliant customer experiences. Consumers are moving faster than ever when adopting new technologies, channels and digital commerce, making the need for engagement ever more pertinent. In fact, 83% of consumers said that they planned to shop online as much as during the height of the pandemic, which is illustrated by a 62% rise in mobile acquisition.
In this workshop, our partner Braze will discuss what brands can do to:
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Better engage new customers
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Drive higher engagement through cross-channel strategy
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Build long term customer loyalty
Cisco is a Customer Success Manager at Braze, a leading customer engagement platform. Prior to joining Braze, Cisco worked at a data marketing agency working with some of the largest retailers to transform their CRM ecosystems by leveraging powerful in-house data assets. He now works at Braze to help marketers to demonstrate the value of their marketing efforts and deliver best-in-class personalised, scalable solutions.
How it Works
The 'How to Future-Proof Your Customer Engagement With a Cross-channel Strategy' Workshop will show senior marketers how to communicate across channels to create brilliant customer experiences.
The 45-minute session will consist of a presentation from our partner, Braze, followed by an intimate and interactive discussion with the speakers and your peers.
You'll gain insights on:
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How to better engage new customers
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Driving higher engagement through cross-channel strategy
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Building long term customer loyalty