Fulfilment Leaders Breakfast
Join us for breakfast as we explore how fulfilment strategies can evolve to keep pace with changing customer expectations and operational demands.
In a small, invite-only setting, you’ll connect with senior retail and brand leaders, share honest perspectives, and leave with practical ideas you can apply straight away.
This is a chance to step away from the day-to-day and take part in open, discussion-led conversations around what’s actually working, what isn’t, and where the biggest opportunities lie, all from inefficiencies to scaling for growth.
We’re seeing the tangible impact of modern fulfilment strategies, including:
- 99% reductions in order processing time (from hours to minutes)
- 66%+ reduction in customer service enquiries
- 30% reduction in excess inventory
- 151% increases in conversion rates
- Up to 170% growth in digital sales within 6 months
We’ll cover:
- The current challenges shaping fulfilment strategies across retail
- Lessons from real customer experiences and operational change
- The shift from legacy systems to more agile, scalable solutions
- Practical ways to improve speed, efficiency, and customer experience
- How to bring stakeholders on the journey and drive meaningful change
Take the next step
Attendance is free and invite-only, but spaces are limited - register today to secure your seat.
With more than 9 years in retail industry and customer experience, Thomas is the VP of Sales for Fluent Commerce. As an omnichannel expert, his focus is on helping retailers in these regions maximise the potential of their stores and fulfilment locations with smart use of inventory, intelligent order management and fulfillment. Prior to joining Fluent Commerce, Thomas was responsible for ecommerce, search, merchandising, and web content management solutions in SAP Hybris French business unit.
