In-Person Event Digital

Retail and eCommerce Masterclass

Where
LONDON - Royal Society of Chemistry, Burlington House, Piccadilly, London, W1J 0BA
When
Feb 3, 2026
9:00am - 12:45pm

Only 30% of UK retail spend happens online, yet digital expectations are soaring.

 

UK shoppers will pay 15% more for seamless, personalised experiences - and over half will switch brands if they don’t get them.

 

Join senior retail and eCommerce leaders for a high-energy, half-day masterclass packed with insights, fresh ideas, and collaborative discussion.
 

What to expect:

 

  • 10-minute expert talks on the latest retail & eCommerce trends
  • Roundtable conversations to share challenges and solutions
  • A keynote case study from a leading brand
  • A networking lunch to keep the conversation going
     

Together, we’ll explore how to:
 

  • Deliver seamless, personalised eCommerce experiences
  • Use data to predict trends and optimise pricing and inventory
  • Build loyalty in a crowded market with smart CRM and email strategy
  • Create hyper-personalised campaigns that actually convert
     

Take the next step

Attendance is free, but spaces are limited - register today to secure your seat.

Keynote Speaker
Gastón Tourn
Chief Growth Officer
Profile

Gastón Tourn is the Chief Growth Officer at Oddbox, the leading brand reducing food waste to mitigate climate change. Previously, he was the CMO at Badoo Group (now Bumble Group) and Appear Here. He also worked in marketing at Google across several international markets, from Brazil to the UK.

Event Agenda Show more

09:00 - 09:30
Registration, Breakfast & Networking
Join us for complimentary breakfast refreshments and networking with peers!
09:30 - 10:30
Expert Presentations
Hear the latest insights from our digital experts
10:30 - 12:15
Roundtable Discussions
Discuss your retail & ecommerce challenges with the speakers and your peers
12:15 - 12:45
Keynote Presentation
Hear a case study from another brand
12:45
Close, Lunch & Networking
We encourage you to continue networking over a light lunch and engage with your peers after the event concludes

With thanks to our experts

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