Own Your Brand: Driving Customer Engagement Workshop
From the first touchpoint to the final follow-up, your brand’s voice should speak with clarity, purpose, and impact.
In this hands-on workshop, discover how to deliver seamless, branded communication that builds trust, deepens loyalty, and sets your business apart in a crowded digital world.
This session is tailored for leaders and decision makers across customer experience (CX), digital marketing, e-commerce, and other tech-driven fields. If you’re looking to elevate how your brand connects with customers and attracts new ones, this workshop is for you.
What you'll learn:
Join our experts to explore real-world examples and practical approaches to weaving your brand into every customer interaction. Together, we’ll explore how to:
- Use rich messaging to create more personalised and meaningful customer conversations.
- Strengthen branded communications to build trust and improve visibility.
- Turn 1:1 interactions into memorable brand experiences.
- Deliver exceptional customer support efficiently and effectively.
- Make the most of your tech stack to streamline workflows and drive scale
Take the next step
Learn how impactful, purposeful communication can help your brand build stronger relationships with customers and keep you ahead of the competition. Secure your place today.
Affectionately known as DCB, David Creasey-Benjamin, is a Future Messaging Evangelist, championing customers and the need for businesses to meet them where they are. He’s worked in the messaging & telecommunications space for more than a decade: working with enterprises across industries and with mobile carriers globally.
